QUALITY

Passionate About People Ltd is focused on excellence across our specialist companies. We adhere to high quality standards and take pride on attaining a 100% pass rate.

The group has a policy of continual development and improvement, and as such we are dedicated to the objectives set out in the quality certification system having achieved BS EN ISO9001:2015 & BS EN 14001:2015 accreditation status.

Our management and staff have adopted the processes set out in our manuals to create an organisation whose procedures are designed to enable the company as a whole to successfully carry out its overall quality policy, practices and objectives.

We are committed to a policy of quality assurance throughout all of our business activities and set goals and objects in all areas to ensure a focus on continual improvement

We will ensure that our service quality satisfies the specific contractual obligations of all clients and any other relevant documents which augment this standard

It is our policy to market only the services of quality that will merit and earn client satisfaction by performing all functions reliably and effectively

Systems are open to constant examination and review by all company personnel and approved third parties, enabling observations to be made and incorporated and resulting in continuous improvement

We have a moral and legal obligation to ensure that we work safely and ensure that others work safely

We are committed to responsibility, reliability and professional development and ensuring staff are qualified and meet the company specified requirements

The group’s Quality Manager has full authority to carry out the quality policy of Passionate about People, which is communicated to all personnel who are required to co-operate with them

The company believes that excellence in the management of health and safety is an essential element within its overall business plan and ensure it complies with all relevant health and safety legislation and the company is committed to ongoing monitoring and review processes – a good health and safety record goes hand in hand with high productivity and quality standards. People are the most important asset to this company, and therefore we are totally committed to ensuring their health, safety and welfare at all times